Contact Us
Note: If you are a Blue Cross and Blue Shield of Alabama customer, please use the telephone number(s) on the back of your ID card. If your ID card is not available, you may use the Customer Service telephone number below.
| Customer Service Telephone Number | ||
|---|---|---|
| Blue Cross and Blue Shield of Alabama Members | 1-800-292-8868
(TTY 711)
|
Monday through Friday, 7:00 a.m. to 6:00 p.m. Central Time |
| Customer Service for Your Plan | Monday through Friday, 7:00 a.m. to 6:00 p.m. Central Time | |
| Grievances | ||
|---|---|---|
| To file a grievance related to ACA Section 1557 please complete the form and mail to: | ACA Section 1557 Discrimination Grievance Form | |
| Blue Cross and Blue Shield of Alabama Birmingham Service Center Attn: Compliance Office 450 Riverchase Parkway East Birmingham, AL 35244 |
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